Refund policy

PLEASE PLEASE READ FOR IMPORTANT INFO ♥ ♥
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Production time currently is 7-21 business days (not including weekends or holidays or the purchase day) at this time. Please convo if you need by a specific date Or if you are ordering more than one item for the best shipping rates.

.** We offer in house screen printed shirts and direct to garment printed shirts, As well as Family Name Signs, Personalized Tumblers,/Water Bottles, Decals, Personalized Coasters, Personalized buckets,Bling car decals, t-shirts. Subway Art, Custom Signs and Wood Block sets of all sizes and types! All of my signs can be customized ~ choose your own board size, color, lettering and fonts. I hope you will enjoy browsing and hopefully you will find something you fall in love with!
We are able to handle any size order.

*Please visit our Facebook page for sales and other samples of items made by ScrapCrazy Designs* Become a fan!!

*** If you are ordering multiple of any item please convo me prior to placing order so I can give you the best shipping rate!!**** If you order and do not contact me I will not refund the shipping charges. LOCAL CUSTOMERS please use coupon code LOCALPICKUP to avoid shipping charges if you are able to pick up your order.
THANK YOU!!

Some items are in stock but most items are MADE TO ORDER . . .

Please refer to below production time (especially when ordering HOLIDAY/SEASONAL/GIFT items )- orders are filled in the order they are placed) or convo me with questions. If you don't see a color, style or item you are looking for let me know . . . I Offer Custom ORDERS. If you would like to order multiple items convo me for the best shipping rate.

PLEASE let me know in ADVANCE (before you purchase) if you need an item/order by a specific date.

PRODUCTION TIME - read thoroughly and note business days and vacation/holidays:
PLEASE allow a MINIMUM of 7-21 BUSINESS DAYS for your items to be handmade with love and then shipped. Custom orders can take a bit longer (During busy times/holidays/or when life just happens it CAN TAKE A DAY OR TWO LONGER - date of sale does not count) If you need your order by a certain date PLEASE PLEASE let me know BEFORE you purchase, I can not guarantee delivery for rush dates requested after purchase. I fill orders on a first come first serve basis . . . unless other arrangements have been made PRIOR to order. (MY Business Days are week days MON - FRIDAYS, NOT WEEKENDS or HOLIDAYS) -Again, if you need something by a specific date please convo me BEFORE you purchase, so there are not issues after you purchase if the delivery/need by date is not possible!!!
**Large orders (including 6+ items and wholesale orders) do take a little longer to fill, convo me with questions**

If a specific font isn't chosen then I will use my judgement to select one.
We cut, sand, paint and finish EVERYTHING in house.

 

I CAN NOT GUARANTEE any delivery dates!!!!
I am not currently shipping outside of the US!

***Additional info is found in my shop policies.

ALL SALES ARE FINAL!!***
***ERRORS***
I AM HUMAN and sometimes mistakes do happen, please let me know asap if there is a problem with your order and I will do my best to correct it. I will not send you a new item unless there is communication between us that states otherwise and I receive the other item back from you.
I will not send replacement apparel if an error is made on my part until I receive the other item back from you. If your item can be corrected, that will happen before a replacement is sent to you.

My items are primitive (wood can have imperfections/knots, etc I make not attempt to repair what is natural). If you would like your item(s) in any other finish please let me know.

Also, I ship to the address you provide here, PLEASE PLEASE make sure you enter it correctly or if you need your item shipped to a different address please let me know that in the note to seller at checkout. I ship mainly USPS Flat rate or regional rate priority mail.

THANK YOU so much, and if you have questions feel free to convo me
Jennifer